3Terms & Conditions - beentravel.com
Welcome to beentravel.com. Before embarking on a memorable journey with us, please take a moment to review the following terms and conditions.
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Reservation and Booking:
- All reservations are subject to availability. To secure your spot, bookings should be made in advance through our website or by contacting our customer support.
- Booking confirmation will be sent via email, including details of the reservation and payment information.
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Payment:
- Payments can be made in cash or by card (in various currencies) directly on the cruise.
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Cancellation and Modification:
- Cancellation policies vary depending on the type of reservation. Please refer to the specific cancellation policy associated with your booking.
- Modifications to reservations can be made within a specified time frame. Contact our customer support for assistance.
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Dietary Requests:
- We accommodate various dietary preferences. Please inform us of any special dietary requirements during the booking process to ensure a tailored experience.
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Entertainment Programs:
- The entertainment programs, including shows and performances, are subject to change based on unforeseen circumstances or events beyond our control.
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Special Offers and Discounts:
- Special offers and discounts are subject to specific terms and conditions. Please review the details of each offer before making a reservation.
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Refunds:
- Refund policies are contingent on the type of reservation and the reason for cancellation. Refunds will be processed based on the provided terms and conditions.
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Weather Conditions:
- In the event of adverse weather conditions, the cruise may be subject to modifications or cancellations. In such cases, alternative arrangements or refunds will be provided.
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Code of Conduct:
- Guests are expected to adhere to a code of conduct that ensures a pleasant experience for everyone on board. Disruptive behavior may result in removal from the cruise without a refund.
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Contact Information:
- For any inquiries, modifications, or assistance, please contact our customer support at info@beentravel.com or through the contact form on our website.
By proceeding with a reservation, you agree to abide by these terms and conditions. beentravel.com reserves the right to modify these terms at any time, and it is the responsibility of the guest to stay informed of any updates.
Thank you for choosing beentravel.com. We look forward to providing you with an exceptional experience on the Bosphorus!